On my blog dated March 4th, I wrote about my frustrations with our public transportation system. Well apparently that wasn’t enough. Last night on my ride home there were delays on the orange line due to unscheduled track maintenance. Okay whatever you say Metro. But that is not what made me hot. When I reached Metro Center there was a sick customer on the orange line. SERIOUSLY?! So on top of the already delayed train, someone is sick? Where do these magical sick customers come from? And why are they always on the orange line during rush hour? I think the whole thing is a hoax and I will tell you why. I experienced this alleged sick customer scenario first hand and it looked like a stage play. I see metro workers running, pretending to be panicked, radioing each other: “Code 10, Car 1203 Car 1203!!”They made everyone get off the train only to say 10 minutes later get back on. You know what I think? There wasn’t a sick customer, just some metro worker wanting to get off early. The 10 minute interval was just enough for a new train conductor to come. And where did the sick customer go? I was standing there and I didn’t see anyone.
I have been sick on the train before, sick as a dog actually. Did I hold up traffic? No, I sucked it up and kept it moving until I reached my destination. If this is what my extra 20 cents is paying for, then I am going to put my money to use. Next month I am going to make a scene, hold up trains and see if there really are “Medical Assistance” people available to help. Yes I am calling your bluff Metro. What do you have to say about that?
Oh, quelle surprise, this morning what do I walk into? DELAYS ON THE ORANGE LINE! Some train malfunctioned and trains were sharing the same track. Okay I have had enough of this. I really think that there is a conspiracy against the Orange line. So today, I am sending my blog post entitled Metro Rail Alert to all of the authorities at WMATA. I am pretty sure I will not get a response back, or if I do, it will be something generic like this:
Dear Valued Customer:
Thank you for your letter. We appreciate your business and your concerns. We understand that these unscheduled track maintenances are inconvenient, but we really have your best interest at heart. We hope to make your travel more enjoyable in the future.
Sincerely,
Bob Sullivan
Customer Service Rep
WMATA
